Returns & Exchanges
At Imprint Merch, we want you to love your gear, so we offer a 30-day window for returns or exchanges on all unworn and unwashed items. Please ensure all original tags are attached to qualify for a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, a prepaid shipping label will be generated and sent to your email; simply print it out and attach it to your package.
- 3.Pack and Ship
Securely pack your items in their original packaging if possible and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned merchandise, we will process your refund or ship your replacement within 5-7 business days.